First off apologies that you are here because we know as well as you how frustrating it can be when you are unable to bid. Hopefully, this guide can solve the current issues you are having. Let’s get right to it then.
A couple of common issues that may be caused by being unable to bid could be that your profile has not been fully completed.
If the above steps didn’t solve your problem try verifying that the website is connected to the server. To do this simply look at the main menu bar and verify if the colored circle (mobile users may have to rotate their phone to landscape view) is red/yellow/green.
Another issue that may be affecting your ability to bid is your computer's clock. If you are noticing strange time increments on your bid timer i.e anything above 00:20, the timer starting at 00:05, just flat out reading 00:00, or maybe the item selling before the timer expires, it likely means your computer’s clock is out of sync. To fix this visit time.gov and look towards the right side of the screen, there you will learn how close you are to the UTC and you can adjust your computer’s clock accordingly. You may also wish to adjust your computer clock to “auto-sync” with the official UTC time.
If you are still having trouble bidding please contact us.